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Build a Culture of Kindness

Build a Culture of Kindness

I can be impatient.  Not so much in my interactions with people (I hope!), but more so when it comes to building a business.  We have 31 clients and most of them are on recurring monthly agreements. We are profitable. We are past the point where we're...

How Do I Respond To Negative Online Reviews?

How Do I Respond To Negative Online Reviews?

It was bound to happen. Your business received a negative review. It’s out there for the world to see. You might feel frustrated and misunderstood and unsure how to move forward. Take a deep breath and follow the advice below to preserve and in many instances enhance...

Facebook Live: 4 Expert Tips

Facebook Live: 4 Expert Tips

Simply put, Facebook Live is a live video streaming function within Facebook. Its purpose is to put its host (you, the business owner) in face-to-face contact with those who have an interest in your services. Let’s discuss how a business owner can effectively engage...

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